Get In Touch

Contact

Let’s
Connect.

Whether you want to ride, become a sponsor, or just learn more, we’re ready to talk. Reach out to the right team below.

For Riders

Join the Waitlist

FreeFly pilot zones are launching across Greater Boston in 2026. Sign up to be first to know when your zone goes live, and to ride free from day one.

Send us an email with your name, neighborhood, and how you’d use FreeFly. We’ll add you to the list and keep you posted.

Include in your email:
• Your name
• Your neighborhood or area
• How you’d use FreeFly day-to-day
Join the Waitlist →
For Organizations

Become a Sponsor

Interested in sponsoring a FreeFly zone for your hospital, campus, business, or facility? We’d love to schedule a discovery call to learn about your needs and walk you through our sponsorship model.

Email us with a bit about your organization and we’ll be in touch within one business day.

Include in your email:
• Organization name and type
• Your name and role
• Location and community you serve
• Your transit challenge or goal
Request a Call →
Got Questions?

Frequently Asked.

Is FreeFly really free to ride?

Yes, completely. No fare, no subscription, no tip. FreeFly is funded entirely by zone sponsorships. Riders always ride free.

Where does FreeFly operate?

Pilot zones are launching in Greater Boston in 2026. Availability depends on where sponsors have established service. Join the waitlist to be notified when a zone near you goes live.

How do I request a ride?

Riders can request a ride by call, text, or app. We’ll send full instructions when your zone launches. Sign up for the waitlist to stay in the loop.

Does FreeFly serve hospitals and health systems?

Yes. A hospital can sponsor a zone around its campus to move staff, patients, and visitors between remote lots, garages, entrances, clinics, and nearby transit stops, with wheelchair-accessible vehicles in the fleet. FreeFly is a transit service, not an ambulance or medical transport service.

How does zone sponsorship work?

Sponsors pay a monthly fee to establish and operate a transit zone. FreeFly manages all operations. Sponsors receive monthly performance reports with ride counts and rider satisfaction data.

Is advertising included in sponsorship?

Advertising is usually a separate, optional add-on. Vehicle wraps and digital screens can be purchased by zone sponsors or by outside businesses, and some sponsorship packages include full branding.

What vehicles does FreeFly use?

It depends on your zone. We match the vehicle to the streets, riders, and accessibility needs: the GEM E6 shuttle for campus and community loops, the Ford E-Transit with a powered wheelchair lift for full accessibility, and the Volkswagen ID. Buzz and Tesla Model Y for zones that run at full street speed. Every vehicle is 100% electric, with zero emissions.